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The Right Workforce Management Solution

Effectively manage time, efficiency, productivity and costs with integrated time and attendance, payroll and HR solutions.

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How does it work?

Multiple systems working seamlessly together for the perfect solution

By creating one comprehensive view of each of your employees, our fully integrated Workforce Management Solutions help to maximise workforce productivity, control labour costs, accurately manage and pay employees, and secure your organisation. In short, it’ll change the way you work, forever.

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What's included

Everything you need for effective workforce management

Managing your organisation has never been so easy. Our Workforce Management Solutions give you a single, comprehensive view of each of your employees by utilising the following:

  • Time and attendance software
  • Payroll software
  • HR management software
  • Access control systems

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With the package in place we can manage HR and time and attendance centrally from the Elgin site making significant savings on administration.

Gerry Skelton – Human Resources Director at Johnstons
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What it can do for your organisation

Transform productivity and profitability

We’ve spent decades building intelligent technologies which can mould to your organisation, making your life easier every day. Download our complete brochure to learn more about every solution we offer.

The key benefits of our Workforce Management Solutions are:

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Full insight

Boost your profits by putting the spotlight on productivity

Complete time management

Track working time, schedule shifts, manage absences, and more

Centralised administration

All employee information is held in one place, giving a complete view of your workforce

Scalable and secure

Flexipay payroll can work across multiple sites and pay any number of employees

Full visibility

Know – and control – who's on site and when with our Access Control systems

Accurate reporting

See accurate, real-time reports in areas such as absences and who’s on site

Details and specification

  • Security
  • Hosted solutions
  • Support

We take your security seriously

Attention to detail and dedication to the security of our customers is of paramount importance to us and we’re proud to have received accreditation for our efforts.

ISO9001 Quality System Management

Accreditation ISO9001 is an internationally recognised standard for quality management systems, scrutinising all areas of business life. We’ve been ISO9001 accredited since 2009.

ISO14001 Environmental Management

Accreditation ISO14001 is an internationally recognised standard for the development of an effective Environmental Management System and it exists as a framework to assist organisations in developing their own environmental management system. We gained ISO14001 accreditation in 2011.

ISO27001 Information Security Management

Accreditation ISO27001 is an internationally recognised standard for information security management. We gained ISO27001 accreditation in 2015.

It’s all about your needs

Our Workforce Management Solutions can be hosted by us or managed by you on your premises, but our hosted customers benefit from:

Nightly backups of the system

These will be held for 30 days, so you won’t have to stress about losing any of your data should the worst happen.

A swift turnaround

There will be a build of the environment within a few days of contract signature (we don’t like to waste time).

Monitoring and on-call resource

Get 24/7 monitoring and on-call resource to deal with “system down” issues 365 days a year.

99.95% uptime

That’s a 99.95% uptime of virtual machines. (We’re working on the 0.05%.)

Recovery

We have a recovery point objective (RPO) of 36 hours and a recovery time objective (RTO) of 24 hours.

We're here for you

We aim to create a long-lasting partnership with every Mitrefinch customer to ensure your Mitrefinch software and systems grow with your organisation’s needs for years to come.

UK-based support desk

Get help from our friendly team by phone or email, or check our dedicated support portal for answers to your questions.

A dedicated account manager

Every Mitrefinch customer is assigned a dedicated account manager, there to assist you and help you to keep realising the full potential of your Mitrefinch investment.

Professional Services

Our Professional Services team of consultants, engineers and project managers are here to support you. You can also sign up to our subscription-based Virtual Assist and In-Project Response services to get assistance when you need it most.

We ensure things run smoothly

We’re on hand every step of the way from the installation of your chosen product and beyond, keeping things on track.

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We supply the best hardware

Fitted by our expert engineers and designed to withstand everything life throws at it.

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How we implement our Workforce Management Solutions

We’ll implement our solution in whichever way suits you best, working as an extension of your team.

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