Workforce Management Systems
Our workforce management (WFM) systems integrate time and attendance, payroll, and HR to provide the most effective view of past, present and future. Minute by minute, hour by hour and day by day.
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How does it work?
One workforce management system uniting time and attendance, payroll, access control and HR in one place
By creating a single view of each of your employees, a fully integrated Workforce Management Solution will help to maximise workforce productivity, control labour costs, accurately manage and pay employees, and secure your organisation.
What's included
Everything you need for effective workforce management
Mitrefinch workforce management solutions makes managing your organisation simple. Our solutions give you a single, comprehensive view of each of your employees by utilising the following:
- Time and attendance software
- Payroll software
- HR management software
- Access control systems
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With the package in place we can manage HR and time and attendance centrally from the Elgin site making significant savings on administration.
What it can do for your organisation
Transform productivity and profitability
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The key benefits of our Workforce Management Solutions are:
Full insight
Boost your profits by putting the spotlight on productivity
Scalable and secure
Flexipay payroll can work across multiple sites and pay any number of employees
Complete time management
Track working time, schedule shifts, manage absences, and more
Full visibility
Know – and control – who's on site and when with our Access Control systems
Centralised administration
All employee information is held in one place, giving a complete view of your workforce
Accurate reporting
See accurate, real-time reports in areas such as absences and who’s on site
Details and specification
- Security
- Hosted solutions
- Support
We take your security seriously
Attention to detail and dedication to the security of our customers is of paramount importance to us and we’re proud to have received accreditation for our efforts.
ISO9001 Quality System Management
Accreditation ISO9001 is an internationally recognised standard for quality management systems, scrutinising all areas of business life. We have been ISO9001 accredited since 2009.
ISO14001 Environmental Management
Accreditation ISO14001 is an internationally recognised standard for the development of an effective Environmental Management System and it exists as a framework to assist organisations in developing their own environmental management system. We gained ISO14001 accreditation in 2011.
ISO27001 Information Security Management
Accreditation ISO27001 is an internationally recognised standard for information security management. We gained ISO27001 accreditation in 2015.
It is all about your needs
Our Workforce Management Solutions can be hosted by us or managed by you on your premises, but our hosted customers benefit from:
Nightly backups of the system
These will be held for 30 days, so you will not have to stress about losing any of your data should the worst happen.
A swift turnaround
There will be a build of the environment within a few days of contract signature (we do not like to waste time).
Monitoring and on-call resource
Get 24/7 monitoring and on-call resource to deal with “system down” issues 365 days a year.
99.95% uptime
That’s a 99.95% uptime of virtual machines. (We are working on the 0.05%.)
Recovery
We have a recovery point objective (RPO) of 36 hours and a recovery time objective (RTO) of 24 hours.
We are here for you
We aim to create a long-lasting partnership with every Mitrefinch customer to ensure your Mitrefinch software and systems grow with your organisation’s needs for years to come.
UK-based support desk
Get help from our friendly team by phone or email, or check our dedicated support portal for answers to your questions.
A dedicated account manager
Every Mitrefinch customer is assigned a dedicated account manager, there to assist you and help you to keep realising the full potential of your Mitrefinch investment.
Professional Services
Our Professional Services team of consultants, engineers and project managers are here to support you. You can also sign up to our subscription-based Virtual Assist and In-Project Response services to get assistance when you need it most.
We ensure things run smoothly
We are on hand every step of the way from the installation of your WFM software and beyond, keeping things on track.
We supply the best hardware
Fitted by our expert engineers and designed to withstand everything life throws at it.
How we implement our Workforce Management Solutions
We will implement our solution in whichever way suits you best, working as an extension of your team.