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Payroll Project Manager

We are looking for an experienced, enthusiastic and diligent Payroll Project Manager to join our UK Professional Services Team in York.

About us

We’ve been around for over 40 years innovating and growing our specialist workforce management solutions – from fingerprint entry to payroll software – we’ve got it covered; and we have no intention of taking our finger off the pulse!

Based in Nottingham and York with operations in Canada and Australia, we offer our employees great benefits, an amazing company culture and environment – just check out our offices!

We have ambitious plans for the future and we’re on the lookout for outstanding people to join our already amazing team.

We are innovative, passionate, transparent and we think big! Do you?

The position

Are you passionate about Payroll, who likes to work in a fast-paced and rewarding role? Do you get excited by new challenges and a varied working day, with real opportunities to make a difference? Do you possess a get it right-first-time approach?

If so, then we have the perfect role for you.

About the role

Mitrefinch are looking for an experienced, enthusiastic and diligent Payroll Project Manager to join our UK Professional Services Team in York.

Our successful applicant will have:

  • Proven track record of delivering Payroll implementations
  • Thorough understanding of the Payroll lifecycle
  • Ability to successfully manage multiple concurrent projects
  • Excellent analytical and problem-solving skills
  • Strong commercial awareness
  • A passion for delivering excellent customer service
  • A desire to be part of a successful, high performing team

The post holder will be responsible for project managing the implementation and delivery of Payroll projects and associated services, ensuring that all projects are delivered to timescale, within scope and budget, whilst maximising the throughput and commercial opportunity to Mitrefinch. The role will include mentoring of other project managers to ensure the continued development of payroll knowledge and expertise across the project function.

Role Purpose

The Payroll Project Manager is an essential part of the Professional Services function. Working with colleagues in the department and around the business, the role ensures alignment of expectations internally and externally, certainty of outcome for the customer and utilisation of the correct resource to deliver.

Through excellent governance the role ensures that delivery is made in accordance with customer contracts and adds value to the complete scope of the customer’s project, influencing colleagues and educating on lessons learned in a collaborative environment where continuous improvement is a standard operation.

Payroll Project Managers are responsible for the delivery of outstanding customer experience throughout the project journey, and promote endorsement of Mitrefinch by customers upon successful project completion.

Internally the role will be the point of authority on project management: queries, best practice in project management practices, and is Professional Service representation in steering the functionality for ongoing development of the team.

Key Responsibilities & Accountabilities (Not in priority order)

  • Provide high quality, professional project management services to customers and prospects.
  • Manage all aspects of assigned projects including planning, monitoring, control, reporting and communication to achieve successful implementations, delivered to the required scope, time, cost and quality constraints.
  • Assist with ITT responses, estimates, project plans and other pre-sales activities.
  • Ensure that all project deliverables, timescales and commercials are clearly defined and understood before accepting a project during the sales handover process.
  • Understand, manage and communicate customer expectations.
  • Plan and manage the allocation of consultancy resources to maximise the departmental chargeable utilisation and revenue and minimise travel and pressure on consultants in the field.
  • Continually liaise with customers to actively manage project risks and issues and extend consultancy support to mitigate.
  • Ensure that all milestones and deadlines are achieved.
  • Implement change control whenever appropriate.
  • Continually identify and drive additional commercial opportunities, and effectively manage the level of committed customer spend to ensure clarity to the customer and Mitrefinch.
  • Provide financial budgetary control reports for all project costs against the terms and conditions of the order form, contract or Tender award as appropriate.
  • Ensure customers receive and approve estimates, quotes and specifications for additional or bespoke development work undertaken by Mitrefinch prior to commencement.
  • Support the management team to ensure revenue targets are met as per the business plan.
  • Maintain knowledge of company products, services, methodologies, policies, procedures and customers.
  • Keep up to date with relevant legislation in order to improve the services provided.
  • Promote compliance and relevance of all company methodologies, policies and procedures.
  • Provide leadership and expertise in Project Management to the team, mentoring and developing into a high revenue value Professional Services area.
  • Contribute as an expert to Project Management Personal Development Plans to ensure that SMART objectives are in place to support career development.
  • Mentoring of Project Managers to develop a Payroll Body of Knowledge across the team
  • Owner of the Project Management processes, ensuring they are defined and documented and tools are in place to avoid scope creep.
  • Stakeholder representation in product planning, strategy, and service development and business growth initiatives.
  • Promote a positive image of Mitrefinch at all times.
  • Maintain the highest standards of conduct and personal appearance at all times.
  • There may be additional activities to perform from time to time in order to maximise the company’s goals and objectives.

Critical Knowledge & Experience

Must have:

  • Thorough understanding of the Payroll lifecycle
  • Proven track record of delivering Payroll implementations
  • Well organised and methodical with high attention to detail across multiple concurrent projects
  • Excellent analytical and problem-solving skills
  • Strong commercial awareness
  • Proven relevant project management experience
  • An influential and highly effective communicator (verbal/non-verbal/written)
  • Strong communication and interpersonal skills with aptitude in building relationships with internal and external customers

Nice to have:

  • Knowledge of Human Capital Management solutions
  • Ideally PRINCE2, APM or equivalent qualified

UK travel with overnight stays as required

Job Types: Full-time, Permanent, based in York

Apply now!

 

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Mitrefinch needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.

Request a Brochure

Mitrefinch needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.