Support Desk

Utilising the latest contact centre management software, our experienced team ensure all calls are dealt with in a timely manner.

Each team is lead by a senior analyst with the highest level of product knowledge. Because we develop all our software in-house, we also have access to specialist development knowledge to ensure even the most complex queries are quickly resolved.

We have a range of tools available should your data require further analysis.  We can offer secure dial-in options or the facility to easily upload large data sets via our support website.

Mitrefinch cusomers can contact the service support team by calling 01904 693949 or logging on to the support website

 

Support Desk
Support levels
Different levels of support

Microsoft Gold Partner
Orange National Business Awards Finalist
ISO9001
CHAS
Safe Contractor
HMRC accreditation
ConCom

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