Online Support
Online Support
- Support levels
- Different levels of support
Our dedicated Support website offers a host of resources to enhance the use of your system.
Customers on our Gold and Platinum Support Service levels can easily access support information via a dedicated website.
- Log support issues 24 hours per day via the website and track their progress
- An upload facility provides a secure and convenient way for you to provide us with your data for analysis
- Download your free software upgrades instantly
- Interactive online tutorials help to improve your knowledge and provide a great way to introduce new users
- Access a wealth of product information in our knowledge bank
Mitrefinch customers can log on to the support website here
**New for 2008**
We are now offering an online service: - System Troubleshooting, Report Writing and Administration via secure on-line connection. This allows you to book our technicians for shorter periods when you require assistance on a task. To find out more Mitrefinch customers should call our Support Team on 01904 693949 or email support@mitrefinch.co.uk
